Why email starts fights (video)

I'm quite sure that in your organisation (like many...) people send tons of emails. Email is a wonderfull tool, but ... not all the time. I love this video, because it explains it very well. I show it to all my teams !

What do you think ? How do you manage it ?

Please share your experience!

If you have an issues  to access the video, please follow this link.

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