Why London+ Qantas Airways > Paris + Air France

10 September 2010

I'm just back from Singapore wnere I've spent 4 very efficient business days.

Usually I travel via Paris airport, using Air France plane.
This time, I decided to change and to try Qantas Airways via London.

The initial reason of this change were :

avoid Charles de Gaulle Airport in Paris and the very bad experience I've everytime with the security controls and the organisation of the airport
flight on an Airbus A380

Doing this, I had to change my habbits and buy a Qantas Airways ticket i stead of Air France.

My conclusion is that I'm fully happy about this choice !

in London heathrow, everything went smoothly, no big queue, a good organisation at security checks.
Qantas airways is a real customer oriented company. You can feel it immediatly on board when the announce is not done by a "chef de cabine" but by the "customer care manager". And this is not bullshit. People on board seems to be really committed to make you happy during the flight.
The A380 experience is great : more space (few cm... but very important for my long legs), very good and modern Entertainment system.

So, even if I'm french, I can tell you that London + Qantas Airways > Paris + Air France.